A growing brand needed to launch in several cities at once without losing quality. One coordinated team made it happen.
Client Partnerships
Main Street, Los Angeles
A growing brand needed to launch in several cities at once without losing quality. One coordinated team made it happen.
Client Partnerships
Main Street, Los Angeles
One playbook, one standard and one team of trained ambassadors carried the brand into new cities with the same energy every time.
One playbook, one standard and one team of trained ambassadors carried the brand into new cities with the same energy every time.
The challenge
Launching in many markets at once risks inconsistency. Every city had to feel like the same brand.
We built a shared playbook, certified every ambassador on it and placed a field lead in each market.
The challenge
Launching in many markets at once risks inconsistency. Every city had to feel like the same brand.
We built a shared playbook, certified every ambassador on it and placed a field lead in each market.
Our solution
A central dashboard gave leadership one view of every city, updated daily.
What worked in one market was shared with all the others within days, so the whole fleet learned together.
Our solution
A central dashboard gave leadership one view of every city, updated daily.
What worked in one market was shared with all the others within days, so the whole fleet learned together.
More case studies
More case studies
Experiential
Customer Acquisition
FinTech Onboarding Activations
Pop-up activations that guide new users through sign-up, in person and in minutes.
Experiential
Customer Acquisition
FinTech Onboarding Activations
Pop-up activations that guide new users through sign-up, in person and in minutes.
Experiential
Customer Acquisition
FinTech Onboarding Activations
Pop-up activations that guide new users through sign-up, in person and in minutes.
Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.
Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.
Experiential
Field Sales
Telecom Customer Acquisition
Face-to-face acquisition in busy city corridors, built to beat the cost of digital campaigns.
